Returns & Exchanges
At ESR, we stand behind the quality of our tech accessories and offer a hassle-free 30-day return policy to ensure your complete satisfaction. If you are not entirely happy with your purchase, we provide easy returns and exchanges for all products in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all screen protectors, cables, or accessories are included to qualify for a full refund.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing